Welcome to Expresswing, expertly run by Fleximize Technologies Private Limited., referred to as "we," "us," or "our company." By accessing and using our website and services, you agree to adhere to and be bound by the following terms and conditions. These terms govern your use of our platform and services, ensuring clarity about our mutual rights and obligations.

At Expresswing, our commitment is to provide reliable and efficient courier services across India. To foster a safe and equitable environment for all users, we have established these terms and conditions. They detail the guidelines for using our services, including account setup, shipment management, payment policies, liability limitations, and dispute resolution procedures. Your compliance with these terms is essential for us to deliver exceptional service while safeguarding your rights and interests.

Acceptance of Terms

By using Expresswing, you agree to follow these terms and conditions and any applicable laws and regulations. Your continued use of our services signifies your acceptance of any updates to these terms, which we may revise from time to time. You are responsible for regularly reviewing these terms to stay updated on any changes.

If you do not agree with any portion of these terms, please refrain from using our website or services. These terms form a legally binding agreement between you and Expresswing, outlining the conditions under which you can access and use our courier services. We reserve the right to terminate access to our services at our discretion for violations of these terms.

User Responsibilities

As a user of Expresswing, you are expected to provide accurate and complete information when creating an account or placing an order. Protecting your account credentials is your responsibility, and you are liable for all actions performed under your account. Any misuse or unauthorized access must be reported to us immediately.

You agree to use our services solely for legal purposes and in compliance with these terms and conditions. You are prohibited from engaging in any activity that could harm, disrupt, or negatively affect our services or other users. Following these guidelines ensures a safe and efficient experience for everyone involved.

Account Registration and Security

To access certain features of our services, you will need to create an account with Expresswing. During the registration process, you must provide accurate and current information. Failure to do so may result in the termination of your account and loss of access to our services.

You are solely responsible for securing your account password and login credentials. Sharing your account information is strictly prohibited. In the event of unauthorized access or suspected security breaches, you must notify us immediately so we can take appropriate action to protect your account.

Service Eligibility

Our courier services are available to individuals who are at least 18 years old and legally capable of entering into agreements. By utilizing our services, you affirm that you meet the specified eligibility requirements. If you do not meet these requirements, you must not use our services.

We reserve the right to refuse service, terminate accounts, or cancel orders if we determine that an individual does not meet our eligibility requirements. Ensuring all users meet these criteria helps maintain the integrity and reliability of our services.

Shipping and Delivery Policies

At Expresswing, we aim to ensure timely and efficient delivery of your packages. Our shipping policies outline the procedures for booking, handling, and delivering shipments. You can find detailed information regarding shipping rates, delivery times, and special handling requirements on our website.

While we strive to adhere to delivery schedules, delays may occur due to unforeseen circumstances. We are not liable for any direct or indirect damages resulting from delayed deliveries. It is important for users to provide accurate shipping information to facilitate smooth and timely deliveries.

Prohibited Items

Certain items are prohibited from being shipped through our courier service for safety, legal, or regulatory reasons. These include hazardous materials, perishable goods, illegal substances, and items restricted by local or international laws.

Shipping prohibited items can result in the confiscation of the shipment, legal consequences, and the suspension or termination of your account. It is your responsibility to ensure that your shipments comply with our prohibited items policy to avoid disruptions or legal issues.

Pricing and Payment Terms

Our pricing is based on various factors such as package weight, dimensions, destination, and chosen service options. Detailed pricing information is available on our website, allowing you to calculate shipping costs before placing an order. All prices are quoted in Indian Rupees (INR) and may change without prior notice.

Payments for our services must be made at the time of booking using the payment methods specified on our website. Failure to complete the payment process may result in the cancellation of your order. By using our services, you agree to pay all applicable fees and charges associated with your shipment.

Limitation of Liability

Expresswing is not responsible for any direct, indirect, incidental, special, or consequential damages resulting from your use of our services. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses due to delays, misdeliveries, or failure to deliver.

Our liability for any claim related to our services is limited to the amount paid by you for the specific shipment in question. By using our services, you acknowledge and accept these limitations of liability, understanding our responsibilities and your rights.

Intellectual Property Rights

All content on Expresswing, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, digital downloads, and software, is the property of Expresswing or its content providers and is protected by intellectual property laws. Unauthorized use of any content from our website without prior written consent is strictly prohibited.

The trademarks, service marks, and logos displayed on our website are registered and unregistered trademarks of Expresswing or its partners. You are not granted any license or right to use these trademarks, service marks, or logos without our prior written permission. Unauthorized utilization of these trademarks is prohibited.

You may view, download, and print content from our website for personal and non-commercial use only, provided you do not modify the content and retain all copyright and proprietary notices. Any other use, including reproduction, distribution, display, or transmission of the content, is prohibited unless expressly authorized in writing by Expresswing

Privacy Policy Compliance

At Expresswing, safeguarding your privacy is a top priority. Our Privacy Policy sets forth the guidelines for handling your personal data. By using our services, you agree to the processing of your data in line with this policy. We encourage you to review our Privacy Policy to understand our data practices.

Our commitment includes following all relevant data protection laws. Your personal information will be securely managed and protected using industry-standard security measures to prevent unauthorized access, disclosure, alteration, or destruction.

You have certain rights regarding your personal data, including the rights to access, correct, delete, or restrict its processing. For any questions about our data protection practices or to exercise your rights, please contact our support team as detailed in our Privacy Policy. We are dedicated to addressing your privacy concerns promptly and transparently.

Use of Website Content

The content provided on Expresswing is intended solely for informational purposes and may change without prior notice. While we strive for accuracy and reliability, we make no guarantees regarding the completeness, timeliness, or suitability of the content for any specific purpose. Use of this content is at your own risk.

You are granted a limited, revocable, non-exclusive license to access and use our website for personal, non-commercial purposes. You may not use this license for resale or commercial purposes, nor for collecting and using product listings, descriptions, or prices.

Any unauthorized use of website content, including modification, reproduction, distribution, or republishing, is strictly forbidden. We reserve the right to terminate your access to our services if we determine that you have violated these terms. Adhering to our content guidelines helps maintain the integrity and value of the information we provide.

Third-Party Links and Services

Our website may include links to third-party sites and services not owned or controlled by Expresswing. These links are intended for your convenience and do not imply that we endorse or support the third-party sites or their content. We are not responsible for the practices, policies, or content of any third-party websites.

When you click on a third-party link, you will be redirected to that site. We suggest examining the terms and privacy practices of any third-party websites you access. Your interactions with these third-party sites are solely between you and the third party, and we are not liable for any loss or damage arising from your use of such sites.

We may engage third-party service providers, such as payment processors or analytics firms, to assist with our services. These providers have access to your information only to perform specific tasks on our behalf and must protect your data according to our privacy standards and relevant laws.

User-Generated Content

We may offer features that allow you to submit, post, or share content, such as reviews, comments, or other materials (collectively, "User-Generated Content"). By submitting User-Generated Content, you grant Expresswing a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the content in connection with our services.

You agree not to submit any User-Generated Content that is illegal, defamatory, obscene, abusive, or otherwise objectionable. Additionally, you must not infringe on the intellectual property or privacy rights of others. We reserve the right to remove or modify any User-Generated Content that violates these terms or our community guidelines.

By submitting User-Generated Content, you confirm that you own or have the necessary rights and permissions to use and share the content and that it complies with all applicable laws and regulations. You are solely responsible for any claims or damages arising from your User-Generated Content. We encourage respectful and constructive contributions to our platform.

Modification of Services

Expresswing reserves the right to alter, suspend, or discontinue any aspect of our services at any time without prior notice. This includes changes to features, pricing, availability, and operational procedures. We will make reasonable efforts to inform users of significant changes through our website or other communication channels.

Modifications are made to enhance functionality, improve user experience, or comply with regulatory requirements. While we aim to minimize disruptions, certain changes may be necessary to ensure the continued quality and reliability of our services. Continued use of our services after modifications signifies your acceptance of the changes.

If you do not agree with any changes, you may choose to stop using our platform. It is your responsibility to review these terms regularly for updates. We value your feedback and strive to make improvements that benefit our users.

Termination of Services

We reserve the right to terminate or suspend your access to Expresswing and our services at our discretion, without prior notice, for any conduct that we believe breaches these terms and conditions or harms other users, us, or third parties. Termination may involve deactivating your account and deleting associated data.

Upon termination, your right to use our services will end immediately. We may also pursue legal action if necessary to protect our interests and those of our users. Any outstanding obligations or liabilities incurred before termination will remain enforceable.

To discontinue your account, you need to contact our support team. Once your account is terminated, you will lose access to your account details, order history, and any other associated data. We recommend backing up important information before requesting account termination.

Dispute Resolution and Governing Law

The interpretation and enforcement of these terms and conditions will be governed by the laws of India, irrespective of conflict of law principles. By using our services, you agree that any legal action or proceedings arising from or related to these terms and conditions will be conducted exclusively in the courts of competent jurisdiction in India.

You consent to the jurisdiction and venue of these courts and waive any objections to the convenience of the forum. This means any disputes will be resolved under Indian law and within the Indian judicial system, providing a consistent legal framework for resolving issues between you and Expresswing.

If a dispute cannot be resolved through informal negotiation, it will be subject to binding arbitration according to the rules of a recognized arbitration body in India. Arbitration offers a neutral platform for resolving disputes efficiently and fairly outside traditional court proceedings. We are committed to handling disputes with professionalism and integrity.

Indemnification

You agree to indemnify, defend, and hold harmless Expresswing, its affiliates, officers, directors, employees, agents, and partners from any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from your use of our services, violation of these terms and conditions, or infringement of any third-party intellectual property or other rights.

We reserve the right to assume the exclusive defense of any matter subject to indemnification by you, at our own expense. In such cases, you agree to cooperate fully with our defense of these claims. This indemnification obligation continues beyond the termination of your relationship with us and the use of our services.

Indemnification helps ensure we can continue to provide high-quality services without bearing undue legal risks due to user actions. We appreciate your understanding and compliance with this important provision.

Changes to Terms and Conditions

We reserve the right to update or revise these terms and conditions as needed to reflect changes in our practices, technology, legal requirements, or other factors. Significant changes will be communicated through our website or via email, giving you the opportunity to review and accept the updated terms.

Your continued use of our services after any updates or revisions constitutes acceptance of the revised terms. If the updated terms are not acceptable to you, please cease using our services. We advise reviewing these terms periodically to stay informed about changes.

Maintaining current terms and conditions ensures transparency and accountability in our relationship with users. We are committed to keeping you informed about important updates and providing clear information about your rights and responsibilities.

Contact Information

If you need clarification or have concerns about our privacy practices, please contact us. You can contact our support team via [email protected] or +91 8618988654 or through the contact form on our website. We are here to assist you and ensure your privacy-related inquiries are addressed promptly.